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Business FAQs

Everything you need to know about booking creators on Flourich.

How does Flourich work for businesses?

Flourich connects your business with local content creators — photographers, videographers, UGC creators and more. Simply browse creator profiles, choose a package that suits your needs, and send a booking request. Once the creator accepts, you pay securely through the app and the shoot is confirmed.

How much does it cost?

Pricing is set by each creator and varies based on their experience, package type and location. Packages start from as little as £50. You'll see the full price before you confirm any booking — there are no hidden fees.

Flourich charges businesses a transparent platform fee on top of the creator's package price when a booking is completed.

How do I find the right creator for my business?

Browse creators by niche, location or content type using the Flourich app. You can view each creator's portfolio, packages and pricing before making a decision. Filter by category to find creators who specialise in food, beauty, fitness, lifestyle and more.

How do I pay for a booking?

Payments are processed securely through Stripe, one of the world's most trusted payment platforms. Your payment is held securely until the booking is completed and you've approved the content — only then is it released to the creator.

Can I use the content for paid advertising?

Yes. All content delivered through Flourich includes full commercial usage rights. You can use it across:

There are no additional licensing fees for standard business marketing use.

Where does the shoot take place?

Most shoots take place at your business location — your restaurant, café, salon, gym, retail store or office. If you need content shot at a different location, you can agree this directly with the creator before confirming the booking.

What do I need to provide before the shoot?

We recommend providing a clear brief to your creator before the shoot. This includes:

A good brief helps the creator deliver content that's right first time.

What if I'm not happy with the content?

The standard expectation is one reasonable round of revisions. If you're not satisfied with the delivered content, communicate this directly with the creator through the app. You can request revisions before approving the booking.

If you have a serious issue, our support team is available to help resolve it.

When is payment released to the creator?

Your payment is held securely until you approve the completed content. Once you're happy and approve the booking, the funds are released to the creator. You stay in control until you're satisfied.

Can I cancel a booking?

Yes. You can cancel a booking from within the app. Please check the creator's cancellation policy before confirming a booking, as policies vary by creator.

Can I rebook the same creator?

Absolutely. If you had a great experience with a creator, you can view their profile and book them again directly through the app. Building an ongoing relationship with a creator you trust is one of the best ways to keep your content consistent.

What types of content can I book?

Flourich creators offer a wide range of content services, including:

Browse creator profiles to see exactly what each creator offers and their portfolio of previous work.

Is there a contract or agreement?

Flourich's platform terms cover the key aspects of every booking — content ownership, usage rights, payment terms and cancellation. By completing a booking through Flourich, both parties agree to these terms. You don't need to arrange a separate contract.

How quickly can I get content?

Turnaround time depends on the creator and the type of content. Most creators aim to deliver within a few days of the shoot. You can discuss timing directly with the creator before confirming your booking.


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