Flourich Support

We're here to help. Get in touch and we'll respond as soon as possible.

Contact Us

For any questions, issues, or feedback about the Flourich app, email us directly:

How do I create an account?

Download the Flourich app, tap Sign Up, and choose whether you're a Creator or a Business. Fill in your details and you're ready to go.

How do I book a creator?

Browse creators on the Discover tab, tap a creator's profile to view their services, then tap Book on any service to start a booking request.

How do payments work?

Payments are processed securely via Stripe. Your card details are never stored by Flourich. Payment is taken when a booking is confirmed.

How do I get paid as a creator?

Go to your Profile and complete the Stripe onboarding to connect your bank account. Payouts are processed automatically after each completed booking.

Can I cancel a booking?

Yes. Open the booking in the app and tap Cancel Booking. Please check the creator's cancellation policy before booking.

How do I delete my account?

Email us at support@flourich.com with the subject "Delete Account" and we'll process your request within 5 business days.

I found a bug — how do I report it?

Email support@flourich.com with a description of the issue and your device model and iOS/Android version. Screenshots are always helpful.